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Staff Trust Feedback  via Rascii on 7/31/2015 | 47 votes
I believe that the site moderation team uses mod powers for good and makes the site a better place.
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Nutter | 8/2/2015  log in to like post

@GirlySatan Sorry, I probably read the posts in the wrong order then...
xan | 8/2/2015  log in to like post

@rascii: was talking about a why-bother attitude on the part of people that leave, not on the part of site staff which as far as I've been able to suss try dang hard to work things out if they're aware of them.
GirlySatan | 8/2/2015  log in to like post

I'm sorry if there was some confusion, but I was replying to papiko.
Nutter | 8/2/2015  log in to like post

GirlySatan, it's not an assumption. Several posters have left or stopped posting because of bad experiences. One has been treated so badly on more than one occasion it would be fair to say she's been driven out.

It's precisely because mods are normal people that modding is such a difficult job - because suddenly ordinary things like conflict of interest, hurt feelings, communication difficulties and personality clashes somehow have to not matter while the mod hat is being worn. I've been a mod on other boards and it's a tough job to do well.

(Incidentally, that's also why I'd veto, in the strongest possible terms, any non-mod access to the mod forum. 1) It shouldn't be necessary and 2) you can't discuss mod issues with the populace looking over your shoulder. If there isn't already consensus within the mod team, having spectators isn't going to help.)

Part of the problem recently seems to be that posts were deleted without the poster being informed, and the mod who deleted them not checking with anyone else first. There doesn't seem to be a copy of deleted posts, or a log of mod actions - both of which are good forum practice. Having those in place doesn't imply lack of trust, it's just belt and braces to make sure everyone knows where they stand if there's a problem.

Xan, if you feel that someone with power can attack you with impunity - either because they've already done so, or because you see them treating other people like that - you will either 1) leave or 2) stay, but stop posting. Either way, you're unlikely to make a noise about it. This has been an issue for quite some time, but it's only come to a head now because Kezune was brave enough to bring it up on her blog.
Rascii | 8/1/2015  log in to like post

xan wrote:
I do get frustrated sometimes at what can read as a 'why bother' attitude toward talking about it or trying to resolve anything.

I always reach out directly, usually via e-mail, when a regular member/staff decides to leave the site abruptly due a disagreement with someone. I always try to find a way to resolve the issue because I don't like seeing anyone leave due to a personal dispute. I may not post in the forums that I do this because it's more of a one-on-one matter, but I really hope that we don't appear to 'not care' when people leave. I always do try to resolve the issue one-on-one. I think it's up to the person who decides to leave to notify everyone why that's happening as it's ultimately their decision.
GirlySatan | 8/1/2015  log in to like post

I find that a weird thing to assume about the staff. I mean, they are regular people like you or me who I have never heard go around badmouthing people. It really upsets me that just because they are a small group on the site, there is this idea that they must be crazy authority figures who hate normal members. They arent Nazis, they care about other members. I have never had anything other than good experiences with them and think they are my friends, like other people I speak to a lot on the site (papriko). I love our community and ignoring that they are people too is only dividing us, not helping us.
xan | 7/31/2015  log in to like post

I've seen more than one person leave due to the mod team but be unclear about it, and while I respect that (they hardly have to justify what is a personal decision after all) I do get frustrated sometimes at what can read as a 'why bother' attitude toward talking about it or trying to resolve anything. However, I know not everyone has the energy to resolve things that bother them (I certainly don't most of the time), so I don't fault anyone and try not to pry. Just confusing/sad to see all around.
Papriko | 7/31/2015  log in to like post  1

Also, there is a surprising lot of members that at least I would consider as faithful (e.g. kezune and cptmashek) in the creatures community, who leave for apparently "no reason" other than "problems with the CCaves staff". Sorry, but I am very curious. I would like to know why such good people spontaneously decide to leave us.
Obnoxious topics which are locked away in some secret part of the forums is just not satisfying for a regular mortal as I am.
lolitiabear | 7/31/2015  log in to like post

the idea of more logging on mod posts do sound like a good idea at best
Papriko | 7/31/2015  log in to like post

To be honest, I heard some nasty stuff about the staff members.... Overall, they seem to do their job well, but occasionally (I can not verify that, never been a mod) the staff seems to use their mod forum to talk badly about "regular" users, turning the mod status into a bit of an exclusive club. The privileged people talk down to the inferior ones...

I mean, all I heard were rumours, but in a way I can imagine that this stuff is real...... And I feel really uncomfortable with this. I wish there was a way to somehow verify this as false alarm.......

I guess it somewhat defeats the purpose, but how about read-only access for normal users to the mod forums?

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